Director, Data Management Systems

Job Description

Description

PURPOSE OF THE JOB

The Director of Data is a key member of the Data and Platform Engineering Leadership team and will lead Enterprise Data Architecture as well as Self-Serve BI platforms across all Guitar Center Brands. This role will oversee Data Engineers, Data Analysts and Data Scientists and will be accountable for entire data portfolio. This is a highly cross functional role where the chosen leader will collaborate with technical and business teams in identifying, enabling business KPI as well as early engagement metrics in our Self-Serve BI environment. The leader will be responsible for adoption and enabling data informed decision making in this central role

RESPONSIBILITIES/DUTIES

· Accountable for cloud data migration and adoption as well as sunset legacy applications

· Work with business teams across the different brands and promote Tableau based self-serve BI

· Serve as the primary technical interface between inter-department management and the Application Support team, third party vendors, and business leaders.

· Hands on experience with data modelling and designing low latency, resilient and scalable data processing frameworks

· Lead data architects and BI developers in designing and architecting frameworks to Operationalize ML models through serverless architecture and support unsupervised continuous training models

· Roll up your sleeve and provide visual design and wireframes and define KPI when necessary for team to develop

· Mentor BI developers in data storytelling and help them be on frontline supporting business stakeholders

· Be the data partner to business teams and create data champions across the organizations

· Familiarity working on applications like Epsilon as CDP/ESP and Salesforce CRM and Amazon Connect Contact Center

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

· Bachelor’s Degree is required, preferably in Computer Science and related subjects

· 15 years of relevant work experience (in addition to degree or years of previous experience), preferably with product and customer master data management experience

· 7 years of experience leading teams

· 7 years of experience/working knowledge in integration architectural patterns

· 5 years of experience hands on with technologies such as Kafka streaming, Kinesis firehose, Apache Spark, AWS Redshift, S3 Data Lake and like solutions is required

· 5 years of experience in AWS Lambdas, Python and columnar or No SQL engines and Time Series Data stores like Druid or Apache Pinot is needed

· 10 years of experience in data warehouse and data management technologies related to data modeling, ETL process design, data integration and data migration process design, and performance tuning

· 5 years of experience in project management, resource management, budget management, and outsource model resource management

· 5 years of experience in business intelligence and enterprise data warehouse SDLC, standards, and methodology

· Advance SQL and development skills as well as Python skills are required

· 5 years of experience with MPP data warehouse technology, IBM Netezza is desired

· 5 years of experience with ETL tools, Airflow orchestration, Kubeflow for MLOPS, IBM Infosphere DataStage or like technologies is required

· 5 years of experience with BI tools, preferably MicroStrategy and IBM Cognos

· 2 years of experience with AI/ML model development using R, Sagemaker, Jupiter Notebook and ML OPS for continuous training models is required

· Analytical Skills: Able to explore information, data, and reports, and other items in order to identify issues and extract meaningful insights, which can be used to better understand and improve business performance and make effective decisions. Able to troubleshoot and solve problems using multiple methods.

· Business Acumen: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Makes business decisions that support financial targets. Adept in gathering business requirements for new features and enhancements.

· Collaboration: Able to develop cooperation and teamwork while leading and participating in groups, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.

· Customer Focus: Able to meet expectations and requirements of internal and external customers, and acts with customers in mind. Recognizes the importance of the end customer experience.

· Delegation: Able to delegate both routine and significant tasks and decisions. Assesses employees' readiness and ability, and assigns tasks that are appropriate to their skill level.

· Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Self-motivated and able to demonstrate flexibility and adaptability, as well as a high sense of urgency.

· Interpersonal Communication: Able to communicate through various means, including verbal and written, with a broad range of audiences in a clear, concise, and courteous.

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $145,800 - $182,200/yr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.