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Director of Merchandising, Premium Stringed Instruments and Effects

Job ID: 13872
Job Type: Full-time
Location: Westlake Village, CA
Date Posted: Aug 30, 2023

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Job Description

Description

Position Summary: Director of Merchandising, Premium Stringed Instruments and Effects 

Achieve all Business Plan and Market Share goals for Premium Stringed Instruments, Pedals and Effects Merchandising Categories at Guitar Center and Musicians Friend, in-store and online.

Responsibilities will include, but will not be limited to the following:

  • Assortment Planning and Review
  • Promotional / Marketing Planning and Review
  • Team Leadership: ACM and Gear Advisors
  • Business Analysis and Action: Past Present and Future
  • Vendor Leadership and Communication
  • Additional duties as assigned.
  • Customer Focus: Able to understand and focus on the premium customer experience when designing services and processes. Able to establish and maintain effective relationships with vendor-partners and gain their trust and respect.
  • Delegation: Able to delegate both routine and significant tasks and decisions. Assesses employees' readiness and ability, and assigns tasks that are appropriate to their skill level. Follows up as needed and share both responsibility and accountability.
  • Interpersonal Communication: Able to communicate with diverse people at all levels including C-suite in a clear, concise, and courteous manner through multiple methods, including verbal and written. Caters messages to specific audiences. Demonstrates respect to others, surroundings, and self.
  • Initiative: Able to identify opportunities and issues and proactively follow through to capitalize and resolve them. Takes positive action without necessarily being requested to do so, and thinks critically to identify solutions. Driven by continuous process improvement and creativity. Tireless worker with a positive, can-do attitude.
  • Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Adept at adjusting work scope from strategic, big picture initiatives to small detail level. Establishes a systematic course of action to achieve an objective. Manages multiple projects and pays strong attention to operational excellence. Completes tasks thoroughly in a timely manner.
  • Performance Management: Able to develop skills and capabilities of direct reports to ensure goals are met. Provides constructive & positive feedback, conducts performance appraisals, and provides learning and development opportunities.
  • Project Management: Able to develop and execute strategic project plans that align with organizational objectives. Coordinates groups of individuals to maximize available knowledge and resources, and follows through to track progress and ensure timely completion. Identifies methods for improving existing processes, practices, and procedures.
  • Technology Skills: Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

 

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.   

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

 

To join our band, you'll need the following experience:

  • Bachelor’s Degree (or 4 years of equivalent work experience), preferably in Business
  • Analytical Skills: Explores information, data, reports, and/or items in order to extract meaningful insights, which can be used to better understand and improve business performance. Able to understand marketing data and analysis and develop campaign recommendations and optimizations from these insights.
  • Business Acumen: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Makes business decisions that support financial targets.
  • Collaboration: Able to develop cooperation and teamwork while participating in and leading groups, working toward solutions which generally benefit all involved parties. Proven cross-functional team participation capabilities. Able to collaborate effectively with internal and external partners to accomplish goals.

Pay Rate: $130,200- $162,700 depending on background and experience. 

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to [email protected].

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

 

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected]

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