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EDI Specialist

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Job ID: 14529
Job Type: Full-time
Location: Westlake Village, CA
Date Posted: Oct 9, 2023

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Job Description


Guitar Center is looking for an EDI Specialist to join the Information Technology team. As an EDI Specialist, you will initiate new EDI/B2B partnerships with trading partners; perform the necessary testing and certification requirements and assist the vendor in going live with EDI/B2B. This position will act as a liaison between trading partners, third party technical providers and internal departments in managing and resolving day to day EDI/B2B issues. Good communication skills are a necessary attribute for this position. Strong technical aptitude is a must. This position will monitor data flow to ensure there are no errors, and take the necessary actions when errors occur. This position will also be responsible for producing reports as needed.



Major responsibilities of the position are listed below.  To perform the job successfully, an individual must be able to execute each essential duty satisfactorily.  Other duties, assignments and specific projects may be assigned at the discretion of management.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Implement EDI/B2B mapping and assist with new vendor setup.
  • Work with internal and external user community to ensure EDI documents are transmitted on time and processed successfully.
  • Work closely with the EDI team to research and resolve errors.
  • Reporting to management on the cause and resolution to EDI issues. 
  • Testing of modifications to current EDI systems.
  • Work with technical resources at third party software provider to resolve issues and to understand the causes behind the issues.
  • Analyze current EDI system, and propose improvements.
  • Working with Internal Network group, to ensure that Windows Servers remain up to date with all relevant patches and updates
  • Monitor Application and System logs on Windows Servers.
  • Making sure documents continue to successfully flow between our host system, Windows Servers, and our trading partners.
  • Create and maintain documentation pertaining to Guitar Center EDI program.
  • Train vendors and internal users on how to use the EDI/B2B application.


  •  At least 3 years of related EDI/B2B experience and/or training; or equivalent combination of education and experience.
  • Knowledge of EDI/B2B documents (ex. XML, ANSI X12 and Flat Files). Must be familiar with EDI/B2B standards and mapping tools.
  • Familiarity with FTP/s, AS2 and other transmission protocols.
  • Must be an excellent communicator, both written and verbal.  Able to understand the overall technical aspects of the B2B application, as well as be able to communicate the process to many different end users. Needs to work well with a variety of people and personalities.
  • Must have good documentation skills along with previous experience in creating and maintaining reports.
  • Must be proficient in MS Word, Excel and other Microsoft Office tools.
  • Must be able to multi-task; and be comfortable in an environment where priorities are constantly shifting.
  • Must be a fast learner with strong work ethic.
  • Effectively prioritize and work well under pressure and meet deadlines
  • Must have strong analytical and problem solving skills
  • Ability to utilize computer reference material to conduct independent research and solve problems.
  • Working knowledge of the Internet, PC and printer setup.
  • Creative problem solver and can do attitude.
  • Familiarity with Unix and Windows environment
  • Basic MS SQL Server knowledge and skills (does not need to be a DBA but should know how to use the SQL admin tools and query tools).



  • Experience with Vendornet or other EDI/B2B solutions.
  • Experience working with HTML, XML and flat file formats.
  • Experience with GXS/OpenText BizManager (mapping and system administration).
  • Experience with Bamboo Rose (formerly TradeStone)

In connection with an application for employment and/or promotion with Guitar Center, Inc., investigative consumer reports, which may include credit reports, criminal history consistent with applicable federal and state laws, motor vehicle reports, employment records, educational background or other sources of information may be requested.

We offer competitive compensation, vacation, benefits, events, and excellent discounts. Enjoy working with the best!

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $55,200 - $73,600 /yr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobā€related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].

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