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Communications, Culture and Experience Specialist

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Job ID: 14603
Job Type: Full-time
Location: Westlake Village, CA
Date Posted: Oct 16, 2023

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Job Description

Description

Communications, Culture and Experience Specialist

 

Have you ever wanted to be on the ground floor of transformation, where you can develop and create the company narrative through communication, strategic storytelling, and employer branding? Now add being a part of a dynamic team that oversees Communications, Culture, and Experience for the biggest music company in the world.

Sound exciting? We think so too!

The Internal Communications Specialist should be a writer, project manager, critical/creative thinker, innovative storyteller, Intuitive, and a communication authority. You will be collaborative, passionate, high energy, organized, articulate, and able to distill messages with a strategic mindset.

You will be an expert in multi-channel communications with a background in digital platforms (intranet). You will develop employer branding content for our social channels and blog.

You will drive Associate engagement through effective communications to the Guitar Center Company family of brands (Guitar Center, Music & Arts, AVDG, GC Pro, Musicians Friend, and Woodwind and Brasswind). This will be done through maintaining a digital communications platform, including maintaining an editorial calendar, writing stories, writing and distributing company-wide communications, and providing event support for Company-wide events, such as Town Halls and Leadership Meetings.

You will support our culture with event coordinating and think of new ways we can engage our Associates in regular activities from Halloween, to Movember, to Concert T-shirt day.

RESPONSIBILITIES/DUTIES

  • In collaboration with subject matter experts across the Company, identify, write, edit, publish, and deliver impactful communications to our Associates, social channels, and blog.
  • Drive employee engagement, inform Associates, and reinforce Company Core Values and vision.
  • Monitor and measure the impact of Associate communication campaigns.
  • Make recommendations as needed to ensure communication goals are achieved.
  • Develop and communicate quantitative and qualitative metrics evaluating the effectiveness of content.
  • Support Company events

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected].

To join our band, you'll need the following experience:

  • Bachelor's Degree in Communications or a related field is required (OR 5 years of directly relevant experience)
  • A minimum of 3-5 years of directly relevant work experience (in addition to a degree or years of previous experience)
  • Collaborative, proactive, flexible, can-do attitude.
  • Strong project and program management skills, able to drive multiple projects simultaneously.
  • Exceptional written and oral communication skills.
  • Experience in navigating and building digital communication platforms (O365 Platform experience a bonus)
  • A demonstrated passion for the audience experience. i.e.: engagement, design, written and rich media communications, and knowledge of how to leverage each to achieve communication goals. 
  • Skilled in multi-tasking, delivering under tight timelines, adapting quickly to change.
  • Ability to create and foster productive and engaging employee relationships.
  • A gifted eye for visual design and aesthetics essential.
  • Working knowledge of and experience writing and editing in AP Style
  • A writing portfolio available for review.
  • Basic knowledge of design programs in Adobe Suite (nice to have)
  • A POSITIVE attitude and team player in a collaborative environment

Pay Rate: $70,140- $80,200 / annually depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.   

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

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