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GC Pro Inside Sales

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Job ID: 14245
Job Type: Full-time
Location: Indianapolis, IN
Date Posted: Oct 23, 2023

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Job Description


We are focused on bringing the power of technology to customize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational institutions public and private, and houses of worship, we design and install custom audiovisual systems that exceed expectations. Are you a high-performing AV inside sales professional looking to propel your career to the next level?

If you do, then be with a talented team embarking on an exciting journey and helping each new generation create the most advanced solutions in AV.

We are looking to hire a GC Pro Inside Sales professional right away who can work remotely, at this time. The candidate must be open to and able to work in one of our call centers when they reopen in the future. The ideal candidate will be a hunter adept at developing a client base through cold calling, consultative selling, and experience with AV solutions and general knowledge of musical instruments.

Position Summary: GC Pro Inside Sales

GC Pro Inside Sales is responsible for selling audio video solutions to B2B clients. You would be responsible for establishing, servicing, and maintaining a customer base in an Omnichannel environment and you will be the "face" of our business and expected to provide our customers with the best buying experience possible.

The notes a GC Pro Inside Sales player will have to hit:

  • Responsible for inside sales, developing new business, and reaching monthly quota.
  • Prior experience in sales, building a book of business and managing ongoing customer relationships, preferrable in the customer verticals that we serve: House of Worship, Education, Live Music establishments.
  • Advanced product knowledge to promote, recommend, and sell audio, video, lighting products, and services to b2b clients using consultative selling techniques to maximize customer satisfaction and results for new business and developed clientele.
  • Articulate the advantages of our company over the competition.
  • Interpret and provide accurate, and appropriate information with respect to products and services, policy and procedure, account status, marketing promotions and campaigns, and explaining billing and shipping details.
  • Input all interactions with client contacts in Salesforce CRM.
  • Customer focus: meet the expectations and requirements of all customers and maintain effective relationships while handling customer information with the utmost confidentiality.
  • Strong selling skills: asking probing questions, overcoming objections, consultative selling approach, identifying customer needs, add-on sales, quality, and achieving metrics.
  • Ability to learn new technology quickly and seamlessly.

To join our band, you'll need the following experience:

  • High School Diploma or GED required and 2 years preferably in inside sales of AV equipment or relevant work experience
  • Proficient with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook), and Salesforce
  • Proficient with standard business applications such as the internet and email
  • Ability to successfully obtain Level IV Product Certification in all product categories within allotted time scheduled

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

About Guitar Center Professionals -- GC Pro

Guitar Center Professional, customized solutions in sound and sight. From personal studios, concert venues, pro content, house of worship, or education, we design and install custom audio-visual systems that exceed your expectations. Make your live sound, video or lighting dream a reality with Guitar Center Professional. Our nationwide network of professionals has the expertise to take your vision from concept to completion. We will tailor an audio or visual solution that fits your vision, budget and space.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Why join us?

At GC Pro, you will join a peer group who are passionate about Audio, Video, Lighting, and Pro AV custom solutions & technologies. You will be given the freedom to apply your craft to deliver outstanding customer experiences that are enabled by technology. As GC Pro is a part of the larger Guitar Center group, you will find opportunities to expand your career and to collaborate beyond Pro AV if you choose to.


Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected].

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