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Retail Labor Analyst

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Job ID: 16295
Job Type: Full-time
Location: Frederick, MD
Date Posted: Jan 19, 2024

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Job Description


Are you a person who loves solving problems? Do you love music? Do you believe in the power of music to bring people together? If you do, and you want to be a key player in an organization whose purpose is to fill the world with more music and to develop generations of new musicians then we have a position where you can find your sound.


As a Retail Labor Analyst, you will provide support and guidance to the retail leadership team for labor management and analysis, operational process efficiencies, payroll systems integration, training, and support. Working closely with our Human Resources and Finance partners, this role will identify systems and retail process improvements by quantifying, presenting, and implementing these enhancements.


Essential Functions (not all-inclusive):

  • Maintain our store labor model and provide predictability modeling and recommendations on store labor performance
  • Conduct time study analyses on store processes to optimize the model
  • Work closely with the Retail Process Manager to find ways to improve Sales per Labor Hour.
  • Provide retail analytics and recommendations on all retail initiatives that impact business decisions
  • Develop and manage the annual store labor budget and monthly forecasts and make recommendations on policy/process changes to improve performance.
  • Administer commission payments for retail associates and lesson teacher payments
  • Manage our Workforce Management application (DayForce), including coordinating issues and working on enhancements
  • Partner extensively with peers and management of all levels in the financial, HR, and store operations areas to facilitate process improvement
  • Perform ad hoc analysis or special projects.
  • Additional duties as assigned.

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Minimum Requirements:

  • Bachelor's Degree in Business, Business Management, Finance, Accounting, or a related field is required (4 years of experience may be substitutable).
  • 4 years of relevant work experience 

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1818-735-8800 ext. 2862 or by sending an email to [email protected].

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