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Commercial Account Manager

Job ID: 16372
Job Type: Full-time
Location: Chelmsford, MA
Date Posted: Jan 22, 2024

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Job Description

We are hiring for a new world!

We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people.

We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey.

Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration.

Position Summary: Account Manager

As an Account Manager you will be responsible for generating new business and sales of high-end audio-visual system. You will collaborate with our engineers and other team members to ensure the seamless delivery of our systems to the clients and work on maintaining and expanding relationships with the clients of the organization by performing the following duties.

Responsibilities will include, but will not be limited to the following: 

  • Business development, cold calling, Internet, and other ways to develop new business.
  • Interfaces with the customer to understand the customer's overall needs, objectives, and requirements to identify solutions and business opportunities.
  • Performs site visits to document field conditions (take pictures, verify room dimensions, check above the ceiling).
  • Documents initial system descriptions and equipment lists submitting to engineers for finalization.
  • Develops AV functional diagram sketch of major components.
  • Generates proposals, which must include areas of concern, the scope of service, schedule, and payment terms.
  • Submits sales order package, (PO, signed proposal, equipment, list, major contractors, and schedule) Attends project meetings as required.
  • Manages and oversees proposal (content) and prepares orders as required.
  • Develops and implements strategies to maintain and/or expand sales within an assigned territory.
  • Forecasts the demand for the product(s) within the assigned territory.
  • Serves as a point of escalation for issues or activities that the customer encounters during product utilization.
  • Prepares and conducts technical/product presentations and demonstrations.
  • Additional duties as assigned.

About the Guitar Center Company

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.   E-Commerce brands Guitar Center, Musician’s Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

To join our band, you'll need the following experience:

  • Associate degree (A. A.) or equivalent from two-year College or technical school.
  • 0-2 years of low voltage, audio-video, lighting, and/or shades sales experience in a commercial or residential sales environment.
  • Annual quota of $1M
Travel Requirements:
  • Travel may be required dependent on business needs

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.


Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected].

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