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Director, Asset Protection & Safety

Job ID: 17416
Job Type: Full-time
Location: Westlake Village, CA
Date Posted: Mar 13, 2024

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Job Description

Pay Rate:$130,200 - $178,970 depending on background and experience.This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.

Do you love music and have a passion for Asset Protection?

As the Director of Asset Protection, you will develop, implement, and oversee strategies and programs aimed at safeguarding the company's assets, minimizing losses, and ensuring a secure and safe environment across all channels. You will lead a team of professionals and collaborate with various departments to create a comprehensive asset protection framework.

Responsibilities will include, but will not be limited to the following:

Strategic Leadership:

  • Develop and execute the overall asset protection strategy aligned with the company's goals and objectives.
  • Provide leadership and direction to the asset protection team, fostering a culture of proactive impact, accountability, and continuous improvement.

Loss Prevention:

  • Implement and manage loss prevention programs, from a corporate and retail perspective, to prevent theft, fraud, and other operational losses.
  • Conduct regular audits and assessments to identify vulnerabilities and areas for improvement in loss prevention processes.

Team Management:

  • People leader of a high-performing asset protection team.
  • Foster a collaborative and positive team culture, encouraging open communication and professional development.

Training and Education:

  • Develop and deliver training programs to educate employees on best practices for asset protection and loss prevention.
  • Promote awareness of security measures and ensure a strong security culture across the organization.


  • Lead and oversee internal investigations into suspected theft, fraud, or other violations.
  • Maintain accurate records of investigations and proactively collaborate with legal authorities when necessary.

Technology Integration:

  • Leverage technology solutions such as surveillance systems, electronic article surveillance, and data analytics to enhance asset protection efforts.
  • Stay abreast of industry trends and advancements in technology to recommend and implement relevant innovations.


  • Ensure compliance with relevant laws, regulations, and industry standards related to asset protection.
  • Stay informed about changes in legislation and adjust policies and procedures accordingly.
  • Additional duties as assigned.

To join our band youll need the following experience:

  • Bachelors Degree in business, criminal justice, or a related field; or 4 years of equivalent work experience.
  • 10+ years of relevant work experience, with 8-10 years of experience in progressive Asset Protection, ideally in hard goods-based retail organizations.
  • A deep and demonstrated track record of effectively responding to sensitive inquiries or complaints.
  • Progressive program development experience and a demonstrated track record with reducing organizational shrinkage.
  • Strong leadership and team management skills; excellent communication and interpersonal skills.
  • 7+ years of experience leading teams.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Why join us?

With a career at Guitar Center, you become part of the worlds largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].

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