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Network Engineer

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Job ID: 17511
Job Type: Full-time
Location: Phoenix, AZ
Date Posted: Mar 19, 2024

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Job Description

Position Summary: Network Engineer
Are you a people person who loves solving problems? Do you love music? Do you believe in the power of music to bring people together? If you do, and you want to be a key player in an organization whose purpose is to fill the world with more music and to develop generations of new musicians then we have a position where you can find your sound.

The Network Administrator will be responsible for configuring, monitoring and troubleshooting enterprise network systems in campus LAN and WAN environments.

Essential Functions (not all-inclusive):
• Recommend configuration and implementation of new components to production network and retail locations. Typical hardware includes routers, switches, firewall and wireless equipment
• Communicating with customers to troubleshoot and resolve problems
• Communicating with service providers to troubleshoot and resolve problems
• Conduct initial analysis of network problems and propose solutions
• As appropriate and requested, provide assistance to other departments and to customers on network related issues
• Ability to work after hours and periodic holidays to conduct system maintenance
• On call rotation with network group
• Potential travel to Distribution Centers and other Retail Store locations for purpose of conducting system maintenance, upgrades and implementations
• Execute project implementation (i.e. new switches, routers, firewalls, etc.)
• Vendor coordination to assist with technical evaluation of products and services
• Assist with the development of methods and procedures on new assignments
• Work with other team members and rotate support shifts as needed
• Develops relationships with external vendors with frequent interaction with relevant internal departments
• Additional duties as assigned

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.   

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

Skills, Experience and Education:

Minimum Requirements:

  • Bachelor's Degree preferred  - OR -  5 years of relevant work experience can be substituted
  • 5 years of industry networking experience with a solid understanding of TCP/IP, routing and switching concepts, BGP, OSPF, load balancers, firewalls and monitoring systems
  • 2 year of experience supporting end users in a Juniper environment
  • 2 year of hands-on experience managing Juniper policies changes & firmware upgrades
  • 2 year of experience with enterprise deployment of firewalls
  • 2 year of experience with enterprise deployment of managed switches
  • 2 year of experience working with Juniper Switches, managing firewall filter policies, VLAN creation/segmentation, and OS upgrades
  • 2 year of experience with design and implementation for enterprise deployment of Juniper switches. Experience with Junos Space platform would be a plus
  • 2 year of experience with site connectivity management, such as ISP and cradlepoint

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].

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